One Net Help & Support

One Net Feature Management Portal help for administrators

Share button
Print button

Lock management


Information for administrators

About lock management

Lock management lets you control which users have access to One Net services, and which features users can edit.

You can lock a user's account to prevent them from logging in. User accounts are also locked automatically if they enter a wrong phone number or password three times when logging in to their account.

Read about locking users >

About locking features

As an administrator, you can lock a feature to prevent users from changing the settings for that feature. Users have read-only access to the settings for locked features.

As well as locking features for an individual user, you can lock features for a group or a company number assigned to a group, so that the same lock is applied to all members of the group. You can also create feature locking templates to quickly apply a feature lock to a range of users.

You can lock a group of features, such as all call forwarding options, or individual features, such as call forwarding to voicemail.

Read about locking features >

Can't find what you're looking for?


Answers to your questions and solutions to any issues.


Contact us

Get in touch if you have any questions.

Contact us

Sorry. The page could not be found.

See more results

Language selector

Main menu

Print and share


This site is for Vodafone One Net customers. If you need help with your Vodafone mobile service, visit the Vodafone Support Centre.

User feedback

Did you find this article useful?



Thanks for your feedback.

Share button
Print button