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Help & Support One Net Feature Management Portal help for administrators Lock management 
Information for administrators
Lock management lets you control which users have access to One Net services, and which features users can edit.
You can lock a user's account to prevent them from logging in. User accounts are also locked automatically if they enter a wrong phone number or password three times when logging in to their account.
As an administrator, you can lock a feature to prevent users from changing the settings for that feature. Users have read-only access to the settings for locked features.
As well as locking features for an individual user, you can lock features for a group or a company number assigned to a group, so that the same lock is applied to all members of the group. You can also create feature locking templates to quickly apply a feature lock to a range of users.
You can lock a group of features, such as all call forwarding options, or individual features, such as call forwarding to voicemail.
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