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One Net Feature Management Portal help for administrators

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Overview of group services administration

About group services

There are two types of group services in One Net.

  • Groups for users, such as call pickup groups
  • General services that can be used by all users in the group, such as sharing a company number

User group services

The user group services are:

General services

The general group services are:

Hunt groups, call queues and auto-attendants can be assigned user call features, such as voicemail and forwarding call services.

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