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Help & Support One Net Feature Management Portal help for administrators Working as an administrator Overview of group services administration
Help & Support One Net Feature Management Portal help for administrators Working as an administrator Overview of group services administration One Net Help & Support
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Overview of group services administration
About group services
There are two types of group services in One Net.
- Groups for users, such as call pickup groups
- General services that can be used by all users in the group, such as sharing a company number
User group services
The user group services are:
General services
The general group services are:
- On-hold music >
- Closed hours settings >
- Call screening >
- Managing company numbers assigned to the group >
- Lock management >
- Announcements library >
- Call queues >
- Auto-attendants >
Hunt groups, call queues and auto-attendants can be assigned user call features, such as voicemail and forwarding call services.
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