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Help & Support One Net Feature Management Portal help for administrators Lock management Locking features
Help & Support One Net Feature Management Portal help for administrators Lock management Locking features One Net Help & Support
One Net Feature Management Portal help for administrators
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Locking features
Information for administrators
About locking features
As an administrator, you can lock a feature to prevent users from changing the settings for that feature. Users have read-only access to the settings for locked features.
As well as locking features for an individual user, you can lock features for a company number.
Locking and unlocking features
For administrators only
You can lock or unlock features for a selected user or company number.
To lock or unlock features
- From the Company Structure section in the side menu, select
Users or 
Company numbers. - Select a user or company number.
- From the User features section in the side menu, select
Feature Lock. -
To lock a feature, enable the toggle for the feature.
Or
To unlock a feature, disable the toggle for the feature.
- Select Save.
Features you can lock or unlock
|
Features |
Description |
|---|---|
|
Manager/Assistant |
You can appoint an assistant if you want someone else to handle your calls when you're unavailable or when you want to answer only selected calls. If you're someone's assistant, you can edit some of the options for managing that person's calls. |
|
Out of Office |
You can select an announcement to be played to callers when you are unavailable to take calls. |
|
Personal Hunt Group |
You can set up how your calls are managed. |
|
Speed Dial |
Speed dial numbers are two-digit numbers that you can dial instead of full phone numbers or short numbers. You can use your speed dial numbers on any of your devices, including your desk phone or mobile phone, or a device that's running One Net Mobile Client. |
|
Distinctive Ringing |
You can set different ringtones for incoming calls depending on their origin. |
|
Auto Call Back |
If someone tries to reach you when you're on a call, the system will automatically call them back for you after your first call is ended. This feature is only for calls within your company. |
|
Caller ID Delivery |
When you make a call, your name and phone number can be displayed to people who have caller identification features on their phones. You can select how your caller ID is displayed when you make calls. |
|
Call Forward Busy |
Forwards calls to another phone number or your voicemail when you're busy on a call or if you have activated another service that blocks incoming calls, for example, do not disturb. |
|
Call Forward No Answer |
Forwards calls to another phone number or your voicemail if you don't answer after the number of seconds that you set as the limit. |
|
Call Forward Not Reachable |
Forwards calls to another phone number or your voicemail if technical problems prevent One Net from connecting a call to your phone. |
|
Call Forward Unconditional |
Forwards all calls to another phone number or your voicemail. |
|
Call Forward Selective (origin based | calendar based) |
Forwards selected calls according to rules you define. |
|
Call Waiting |
If you receive a call when you're already on a call, you will hear a tone to indicate that there is another call waiting. The new caller hears the normal ringing tone until the call is answered. |
|
Do Not Disturb |
If you don't want to be disturbed, you can forward incoming calls to your voicemail for a defined period of time. You can choose to block all incoming calls and forward them to your voicemail, or create an exception list of phone numbers that will get through to you. |
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