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Help & Support One Net Feature Management Portal help for administrators Announcements library Announcements library restrictions and file sizes
Help & Support One Net Feature Management Portal help for administrators Announcements library Announcements library restrictions and file sizes One Net Help & Support
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Announcements library restrictions and file sizes
Information for administrators
Announcements library contains all announcements used in your company. You can view, edit, upload and delete announcements in the announcements library.
Read more about the announcements library >
You can store up to 100 MB in the announcements library.
An audio file must be in one of the following formats:
- .mp3
- .wav
The maximum size, length and number of the audio files you can upload to the announcements library depend on the feature the announcements will be used for.
|
Feature |
Maximum size |
Maximum length |
Maximum number of announcements |
|---|---|---|---|
|
My announcements |
480 KB |
30 seconds |
2 customisable, 5 default |
|
Closed hours |
480 KB |
30 seconds |
2 |
|
Call queue |
960 KB |
60 seconds |
2 |
|
Hunt group |
160 KB |
10 seconds |
1 for each hunt group |
|
Auto-attendant |
960 KB |
60 seconds |
1 for each auto-attendant |
|
Music on hold |
1.88 MB |
120 seconds |
2 |
|
My assistant |
160 KB |
10 seconds |
1 |
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