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Vodafone One Net Business

One Net Business onboarding

Keeping you updated is of the utmost importance to us. It’s the key to delivering a great experience. Now you’ve signed your contract, you’re ready to get set up. Have a look at this onboarding journey as we tell you what happens next.

Read more about the onboarding journey

Introductory call

Introductory call

Your delivery coordinator calls you to explain the whole One Net Business onboarding process. You will find out what the next steps are and how you can help make your company's transfer to One Net Business as smooth as possible.

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Feasibility

Feasibility

Our engineer visits your site to check your current infrastructure. We need to know if any modifications and additional work are required to install the One Net equipment successfully.

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Service preparation

Service preparation

When all the milestones are confirmed, we start preparing the One Net Business service for you.

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Installation and configuration

Going live

On the agreed day, our engineer visits your site to install and configure your One Net Business equipment as specified in the call routing document.

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Going live

Welcome to One Net

To make sure your transfer to One Net Business is as smooth as possible, your delivery coordinator will continue looking after you for a whole week after the installation and configuration phase is complete.

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Let's talk about One Net

10-50 employees

0808 004 4495

51+ employees

0845 241 9560

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