Keeping you updated is of the utmost importance to us. It’s the key to delivering a great experience. Now you’ve signed your contract, you’re ready to get set up. Have a look at this onboarding journey as we tell you what happens next.
Read more about the onboarding journey >
Your delivery coordinator calls you to explain the whole One Net Business onboarding process. You will find out what the next steps are and how you can help make your company's transfer to One Net Business as smooth as possible.
Our engineer visits your site to check your current infrastructure. We need to know if any modifications and additional work are required to install the One Net equipment successfully.
When all the milestones are confirmed, we start preparing the One Net Business service for you.
On the agreed day, our engineer visits your site to install and configure your One Net Business equipment as specified in the call routing document.
To make sure your transfer to One Net Business is as smooth as possible, your delivery coordinator will continue looking after you for a whole week after the installation and configuration phase is complete.
1-9 employees
0808 060 0802
10-49 employees
0808 004 4495
50-249 employees
0808 005 7404
250+ employees
0808 099 8877