One Net administration

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Step 3 - Service preparation

After you've accepted the call routing document or the review period for the call routing document has expired, your delivery coordinator contacts you to confirm the following milestones:

  • Freeze on all changes after the call routing document has been reviewed
  • Assessment of the access line stability and the estimated call rate
  • Installation, configuration and going live dates and details
  • Landline numbers porting
  • Transferring your mobile numbers to One Net Business
  • Delivering One Net equipment to your site
  • Completion of any additional customer pre-requisite work
  • One Net Business training

When the milestones are confirmed, we start preparing the One Net Business service for you.

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This site is for Vodafone One Net customers. If you need help with your Vodafone mobile service, visit the Vodafone Support Centre.

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