One Net Help & Support

One Net Feature Management Portal help for administrators

Share button
Print button

Working as an administrator

About One Net administration

One Net provides two levels of administration: company and group. A group administrator manages the users and services for their group. A company administrator oversees the whole organisation and can manage the users and services in any group.

Read an overview of administration in One Net >

Scope of administrator roles

A group administrator manages the users and services for their groups, a company administrator can manage the users and services for any group. Administrators can set up and change a user's services by switching to the user view in One Net Feature Management Portal.

Read about switching roles as an administrator >

Managing users

During the initial setup of One Net for your organisation, Vodafone creates user accounts for all the people in your organisation and assigns each user to an organisational group. Once the service is in operation, an administrator manages the users, creates groups and assigns users to them.

Read more about user administration >

An administrator can help users set up their One Net services. Some user services can only be set up by an administrator.

Read about managing user services >

Managing group services

An administrator can set up and manage group services such as auto-attendants and hunt groups.

Read more about group services administration >

Can't find what you're looking for?


Answers to your questions and solutions to any issues.


Contact us

Get in touch if you have any questions.

Contact us

Sorry. The page could not be found.

See more results

Language selector

Main menu

Print and share


This site is for Vodafone One Net customers. If you need help with your Vodafone mobile service, visit the Vodafone Support Centre.

User feedback

Did you find this article useful?



Thanks for your feedback.

Share button
Print button