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One Net Feature Management Portal (users)
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Help & Support One Net Feature Management Portal help for users Managing your calls Viewing call features
Help & Support One Net Feature Management Portal help for users Managing your calls Viewing call features One Net Help & Support
One Net Feature Management Portal help for users
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Viewing call features
More Vodafone help
This site is for Vodafone One Net customers. If you need help with your Vodafone mobile service, visit the Vodafone Support Centre.
As a user, you can view your call features, such as call forwarding options, do not disturb or whether you can monitor other users' availability. Whether you can edit a call feature depends on the level of access your administrator gives you.
Read about editing call features >
Viewing your call features
You can see an overview of call features for each of your phone numbers.
To view your call features
-
Access One Net Feature Management Portal.
- From the Numbers section in the side menu, select a number.
- Select the Overview tab.
-
To see more information about some call features, select the Advanced features tab.
In the Feature status section, you can see which call features are active for the number.
Active features have a green check mark next to them.
Call features
You can view the status of the following call features:
|
Feature |
Description |
|---|---|
|
Call Conference |
Include up to four people in an active call to set up a conference call. 
Editing this call feature requires contacting Vodafone customer care. Speak to your administrator. |
|
Call Forward |
There are a number of situations when you may want to forward incoming calls to another phone number or to your voicemail. |
|
Call History |
View information about your incoming and outgoing calls. |
|
Call Transfer |
If you answer a call and find out that the caller wants to speak to someone else, you can transfer the call to them.
Editing this call feature requires contacting Vodafone customer care. Speak to your administrator. |
|
Call Waiting |
If you receive a call when you're already on a call, you will hear a tone to indicate that there is another call waiting. The new caller hears the normal ringing tone until the call is answered. |
|
Do Not Disturb |
If you don't want to be disturbed, you can forward incoming calls to your voicemail for a defined period of time. You can choose to block all incoming calls and forward them to your voicemail, or create an exception list of phone numbers that will get through to you. |
|
Eligible to be monitored |
Other users can monitor if you're available to take calls. |
|
Eligible to monitor |
You can monitor other users' availability using a Busy Lamp Field (BLF). |
|
Eligible for presentation as ACLIS |
If your number is set up as an alternative caller ID, it can be displayed on outgoing calls.
Editing this call feature requires contacting Vodafone customer care. Speak to your administrator. |
|
Caller ID |
When you make a call, your name and phone number can be displayed to people who have caller identification features on their phones. You can select how your caller ID is displayed when you make calls. |
|
Auto Call Back |
If someone tries to reach you when you're on a call, the system will automatically call them back for you after your first call is ended. This feature is only for calls within your company. |
Can't find what you're looking for?
Your One Net administrator
Talk to the One Net administrator in your company. They understand your system best.
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