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One Net Feature Management Portal (users)
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Help & Support One Net Feature Management Portal help for users Managing your calls
Help & Support One Net Feature Management Portal help for users Managing your calls One Net Help & Support
One Net Feature Management Portal help for users
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Managing your calls
You can use One Net Feature Management Portal to set up how your calls are managed.
Viewing your call features
As a user, you can view your call features, such as call forwarding options, do not disturb or whether you can monitor other users' availability.
Read about viewing your call features >
Editing your call features
As a user, you can edit some of your call features. Whether you can edit a call feature depends on the level of access your administrator gives you.
Read about editing your call features >
Setting ringing options
You can set up how you want your incoming calls to ring your devices, for example, which of your devices should ring when you receive incoming calls or what happens to calls you don't pick up. You can also select different ringtones for calls coming from different phone numbers and view which call ringing features are assigned to you.
Read about your ringing options >
Forwarding calls
There are a number of situations when you may want to forward incoming calls to another phone number or to your voicemail.
Do not disturb
If you don't want to be disturbed, you can forward incoming calls to your voicemail for a defined period of time.
You can choose to block all incoming calls and forward them to your voicemail, or create a whitelist of phone numbers that will get through to you.
Setting absence announcements
You can select an announcement to be played to callers when you are unavailable to take calls.
Read about setting absence announcements >
Viewing your call history
Your call history lists information about all your incoming and outgoing calls
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