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One Net Help & Support

One Net Feature Management Portal help for users

Editing call features

As a user, you can edit some of your call features. Whether you can edit a call feature depends on the level of access your administrator gives you.

If you want to edit a feature you don't have access to, contact your administrator.

Editing some call features may require contacting Vodafone customer care.

Activating or deactivating call features

As a user, you can activate or deactivate selected call features.

To activate or deactivate a feature

Access One Net Feature Management Portal.
Read about accessing One Net Feature Management Portal >
Select My Numbers > My Numbers List.
The list of your phone numbers is displayed.
Select View More next to a phone number for which you want to view call features.
Select Edit.
Select On or Off next to the name of the feature you want to activate or deactivate.
Select Save.

Can't edit a feature?

If your administrator has locked a feature for you, you can't edit options for that feature. Contact your administrator.

Features you can activate or deactivate Show more content

You can activate or deactivate selected call features. The features you can activate depend on the type of phone number and level of access your administrator gives you.

Feature	Description
Call Waiting	If you receive a call when you're already on a call, you will hear a tone to indicate that there is another call waiting. The new caller hears the normal ringing tone until the call is answered.
Ring Back When Free	If someone tries to reach you when you're on a call, the system will automatically call them back for you after your first call is ended. This feature is only for calls within your company.
Eligible to be Monitored	Other users can monitor if you're available to take calls.
Eligible to Monitor	You can monitor other users' availability using a Busy Lamp Field (BLF). Read more about monitoring other users' extensions >