One Net Help & Support

One Net Feature Management Portal help for users

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Editing call features

As a user, you can edit some of your call features. Whether you can edit a call feature depends on the level of access your administrator gives you.

If you want to edit a feature you don't have access to, contact your administrator.

Editing some call features may require contacting Vodafone customer care.

Activating or deactivating call features

As a user, you can activate or deactivate selected call features.

To activate or deactivate a feature

  1. Access One Net Feature Management Portal.

    Read about accessing One Net Feature Management Portal >

  2. Select My Numbers > My Numbers List.

    The list of your phone numbers is displayed.

  3. Select View More next to a phone number for which you want to view call features.
  4. Select Edit.
  5. Select On or Off next to the name of the feature you want to activate or deactivate.
  6. Select Save.

Note

Can't edit a feature?

If your administrator has locked a feature for you, you can't edit options for that feature. Contact your administrator.

Editing call features

You can edit selected call features.

To edit details of a call feature

  1. Access One Net Feature Management Portal.

    Read about accessing One Net Feature Management Portal >

  2. Select My Numbers > My Numbers List.

    The list of your phone numbers is displayed.

  3. Select View More next to a number for which you want to edit call features.
  4. Select View More next to the name of the feature.
  5. Select Edit.
Note

Editing some call features requires contacting Vodafone customer care.

If you want to edit one of the following call features, speak to your administrator:

  • Call Transfer
  • Call Conference
  • Eligible for Presentation
  • Dual Outgoing Transfer

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This site is for Vodafone One Net customers. If you need help with your Vodafone mobile service, visit the Vodafone Support Centre.

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