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Help & Support One Net Feature Management Portal help for users Managing your calls Do not disturb
Help & Support One Net Feature Management Portal help for users Managing your calls Do not disturb
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One Net Help & Support
One Net Feature Management Portal help for users
Do not disturb
About do not disturb
If you don't want to be disturbed, you can forward incoming calls to your voicemail for a defined period of time.
You can choose to block all incoming calls and forward them to your voicemail, or create a whitelist of phone numbers that will get through to you.
Can't edit a feature?
If your administrator has locked a feature for you, you can't edit options for that feature. Contact your administrator.
To block incoming calls on all your devices
-
Access One Net Feature Management Portal.
- Select My Numbers > Do Not Disturb.
- Select On for Turn Do Not Disturb for all devices.
- Select how long you want to block incoming calls for.
- Select whether or not to receive a notification when do not disturb deactivates.
- Select whether to block internal, external or all incoming calls.
- Select Apply.
Selected types of calls will be blocked, with the exception of phone numbers on the whitelist.
To block incoming calls on a selected device
-
Access One Net Feature Management Portal.
- Select My Numbers > Do Not Disturb.
- Select View More next to the phone number you want to block incoming calls for.
- Select Edit.
- Select On to activate do not disturb.
- Select how long you want to block incoming calls for.
- Select whether or not to receive a notification when do not disturb deactivates.
- Select whether to block all, internal or external calls.
- Select Save.
Selected types of calls will be blocked with the exception of phone numbers on the whitelist.
You can also block calls using the phone shortcut 124.
Read about using phone shortcuts >
Managing the whitelist
Calls from phone numbers on the whitelist can reach you regardless of your blocking settings.
To create a whitelist
-
Access One Net Feature Management Portal.
- Select My Numbers > Do Not Disturb.
- Select at the top of the page.
- Select Edit.
- Select , or and select groups, users or phone numbers to add to the whitelist.
- Select
for groups, users and phone numbers you want to add to the whitelist.
To remove groups, users or phone numbers from the whitelist
-
Access One Net Feature Management Portal.
- Select My Numbers > Do Not Disturb.
- Select at the top of the page.
- Select Edit.
- Select and , or for a group, user or phone number you want to remove from the whitelist.
Managing do not disturb with One Net Mobile Client
One Net Mobile Client is a website portal that gives you the freedom to manage your One Net devices remotely from any location.
Read about managing do not disturb with One Net Mobile Client >
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