One Net Help & Support

One Net Feature Management Portal help for users

Forwarding calls

There are a number of situations when you may want to forward incoming calls to another phone number or to your voicemail.

You can set up call forwarding for the following situations:

Option

Action

Always (they won't ring at all)

Forwards all calls to another phone number or your voicemail.

When my phone is unreachable

Forwards calls to another phone number or your voicemail if technical problems prevent One Net from connecting a call to your phone.

When I don't pick up after n seconds

Forwards calls to another phone number or your voicemail if you don't answer after the number of seconds that you set as the limit.

When my phone line is busy

Forwards calls to another phone number or your voicemail when you're busy on a call or if you have activated another service that blocks incoming calls, for example, do not disturb.

You can also set up advanced call forwarding rules for specific times or for calls coming from specific phone numbers.

Note

Can't edit a feature?

If your administrator has locked a feature for you, you can't edit options for that feature. Contact your administrator.

Managing call forwarding with One Net Mobile Client

One Net Mobile Client is a website portal that gives you the freedom to manage your One Net devices remotely from any location.

Read about managing call forwarding with One Net Mobile Client >

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This site is for Vodafone One Net customers. If you need help with your Vodafone mobile service, visit the Vodafone Support Centre.

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