Phone shortcuts are dialling codes that you can use to:
You can dial phone shortcuts from any of your devices, including your One Net desk phone or mobile phone.
Some phone shortcuts require additional information, such as a phone number to forward a call to, or an extension to pick up a call from. You can enter this information straight after the code or wait for the system to prompt you. If you have to enter a phone number, you can enter the full number or just the extension if the number is within your organisation.
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Talk to the One Net administrator in your company. They understand your system best.