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Help & Support One Net Feature Management Portal help for users Managing your calls Call history
Help & Support One Net Feature Management Portal help for users Managing your calls Call history One Net Help & Support
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Call history
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This site is for Vodafone One Net customers. If you need help with your Vodafone mobile service, visit the Vodafone Support Centre.
Your call history lists information about all your incoming and outgoing calls.
About call history
Your call history is updated every 15 minutes and saves information about calls for 31 days.
You can view information about calls for all your numbers, such as caller ID, duration of the call or what happened on the call.
Your administrator activates or deactivates call history for you. When call history is deactivated, the information is no longer updated and can't be viewed. Call information from before call history was deactivated is saved and can be viewed when call history is activated again. Your administrator can also download your call history as a CSV file for you.
You can complete the procedures presented in this topic using One Net Feature Management Portal.
Searching your call history
The call history displays a list of calls with information such as the originating phone number, the destination phone number or the date and time.
You can search your call history with different criteria, such as outgoing, answered or international calls.
To search your call history
-
Access One Net Feature Management Portal.
- From the Numbers section in the side menu, select a number.
- From the User features section in the side menu, select
Call History. - Select the search criteria you want to use.
- Select Search.
Search options
|
Option |
Description |
|---|---|
|
Calls held on |
Search for calls from a selected time period. |
|
Select numbers |
Filter the search results to the selected numbers. |
|
Filter: Call direction |
View only incoming or outgoing calls. |
|
Filter: Call type |
View only international or national calls, or calls made from other One Net numbers. |
|
Filter: Call association Id |
View calls with selected caller IDs. |
|
Filter: Recordings |
View calls with or without recordings. |
|
Filter: Call status |
View answered or unanswered calls, or calls that received a busy signal. |
|
Filter: Call participant |
View calls with selected people. |
Can't find what you're looking for?
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