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Help & Support One Net Feature Management Portal help for users Managing your numbers Managing your caller ID 
When you make a call, your name and phone number can be displayed to people who have caller identification features on their phones. You can select how your caller ID is displayed when you make calls.
You can use caller ID settings to have one caller ID when you're making calls from any of your phone numbers. You can also set a company number as your caller ID if you're making calls on behalf of a specific group.
Can't edit a feature?
If your administrator has locked a feature for you, you can't edit options for that feature. Contact your administrator.
You can select to display your caller ID on all calls or only on internal calls, or to withhold your caller ID on all calls. You can also select an option to use phone shortcuts to display or withhold your caller ID on each call.
Read more about phone shortcuts >
This feature is only available on desk phones.
The list of your phone numbers is displayed.
To make a call when this option is active, dial one of the following phone shortcuts before the phone number you want to call:
You can set an alternative caller ID for any of your phone numbers. You can use this feature to have one caller ID for all of your phone numbers and use a company number as your caller ID.
The list of your phone numbers is displayed.
Or
To use your alternative caller ID only when you use a phone shortcut, for I use my Alternative Caller ID, select Only when using a Phone Shortcut.
To make a call when this option is active, dial one of the following phone shortcuts before the phone number you want to call:
Talk to the One Net administrator in your company. They understand your system best.
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