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One Net Feature Management Portal (users)
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Help & Support One Net Feature Management Portal help for users Working with others
Help & Support One Net Feature Management Portal help for users Working with others One Net Help & Support
One Net Feature Management Portal help for users
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Working with others
One Net provides you with a set of features that help you work with other people in your company.
Assistant
You can have an assistant who handles your calls when you're unavailable or when you want to answer only selected calls.
Read about the assistant service >
Manager
You can be assigned to one or more managers that you handle incoming calls for. You can view the details of the service and edit selected options.
Read about the manager service >
My groups
See an overview of your groups and choose whether you want to answer calls for your hunt groups.
Monitoring other phone lines
The devices' availability depends on your solution
Desk phones, conference phones and a range of hardware products are available in One Net Business and One Net Office.
You can monitor other users' status and availability to take calls using lights on a desk phone and on an attendant console (also known as a Busy Lamp Field - BLF) that show if a user is busy on a call.
Your administrator sets up this service for you when personalising your phone. You can view which lines you are monitoring.
Can't find what you're looking for?
Your One Net administrator
Talk to the One Net administrator in your company. They understand your system best.
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