One Net Help & Support

Using One Net

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The One Net applications

One Net includes applications that allow you to use and manage your communications services. Most of these applications are aimed at end users who need to make and receive calls and who want to control their personal call settings. However, one of the applications, One Net Feature Management Portal, also provides features that support people designated as One Net administrators.

Because the applications share settings through the One Net cloud, any change you make to a setting in one application, for example your password, also affects the other applications.

The applications available with One Net are:

  • One Net Feature Management Portal
  • One Net Operator Console
  • One Net Mobile Client

One Net Feature Management Portal

One Net Feature Management Portal is a self-care web portal that lets you manage your organisation's One Net service.

One Net provides two levels of administration: company and group. A group administrator manages the users and services for their group. A company administrator oversees the whole organisation and can manage the users and services in any group.

Read more about using One Net Feature Management Portal for users

Read more about using One Net Feature Management Portal for administrators

Feature Management Portal - user view

One Net Operator Console

One Net Operator Console is a One Net Business desktop application that runs on your computer. It lets you direct incoming calls to the right destinations in your organisation as efficiently as possible.

Read more about using One Net Operator Console

Feature Management Portal - user view

One Net miniClient

One Net miniClient is an add-on application for your Skype for Business. Thanks to One Net miniClient you can benefit from the voice integration functionality and use Skype for Business to make calls to contacts outside your One Net service.

Read more about using One Net miniClient

One Net Mobile Client

One Net Mobile Client is a website portal that gives you the freedom to manage your One Net devices remotely from any location.

Read more about using One Net Mobile Client

Feature Management Portal - user view

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