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What's the problem?
My Home Worker desk phone won't connect to the network.
Why does this happen?
Your Home Worker desk phone won't connect to the network for one of the following reasons:
- There is a problem with your broadband connection.
- The cables are not connected properly.
- There is a power outage.
What to do
First try this
Make sure your broadband connection is working normally on another device, for example, try checking your email or browsing the internet.
If there is a problem with your broadband connection, contact your Internet Service Provider (ISP).
Then try this
Make sure your power and network cables are connected to the desk phone properly.
If that doesn't work
Check if there is no local power outage.
Can't find what you're looking for?
Your One Net administrator
Talk to the One Net administrator in your company. They understand your system best.
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