One Net Help & Support

Using One Net

Home Worker

About Home Worker

Home Worker is a service that allows you to use a pre-configured One Net desk phone at home, through any broadband internet connection.

Read more about desk phones >

Getting started with Home Worker

To start using Home Worker, you need the following:

  • A pre-configured One Net desk phone
  • Broadband internet connection
  • A fixed broadband router with a spare Ethernet port
  • An additional power adapter from our customer care or your delivery coordinator (unless you already have a spare power adapter or you use Power over Ethernet facilities at home)

Read more about Home Worker general requirements >

You also need to make sure your internet connection meets the Home Worker requirements.

Read more about Home Worker internet connection requirements >

After initial configuration at your main office that uses the One Net service, you can install the One Net desk phone at home.

Read more about Home Worker installation >

Desk phones compatible with Home Worker

At present, the following desk phones are compatible with Home Worker:

  • Cisco SPA514G
  • Cisco SPA525G2
  • Cisco 8851
  • Cisco 7841
  • Huawei® eSpace 7910
  • Huawei® eSpace 7950

You can have up to three desk phones per each site and up to four sites altogether.

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This site is for Vodafone One Net customers. If you need help with your Vodafone mobile service, visit the Vodafone Support Centre.

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