To ensure the best quality of Home Worker calls, your internet connection needs to have sufficient bandwidth available.
The minimum transfer speed required is 1 Mbps, both for upload and download. If you need more than one One Net desk phone for your site, we recommend adding 500 Kbps per desk phone to your transfer speed.
If your Internet Service Provider (ISP) offers an "unlimited data" package, we recommend buying this package for Home Worker. With unlimited data:
Connection quality
Vodafone One Net doesn't control the quality of your home or business broadband connection.
One Net desk phones are compatible with all routers and broadband connection providers that support SIP (Session Initiation Protocol) for VoIP (Voice over Internet Protocol) calls. To use Home Worker, make sure your ISP allows SIP traffic on your network.
If you want to use Home Worker, you need to:
Contact your ISP for specific setup instructions.
Because of high latency, you can't use satellite broadband connection with your One Net desk phones.
We also don't recommend using One Net desk phones with the following:
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Talk to the One Net administrator in your company. They understand your system best.