One Net Help & Support

Device help

Setting up call forwarding on your desk phone

Note

The devices' availability depends on your solution

Desk phones, conference phones and a range of hardware products are available in One Net Business and One Net Office.

You can forward your calls all the time, when you're busy, or when you can't answer a call.

Note

Forwarding to an external number

If you are forwarding calls to an external number, make sure that you enter any access or area codes that are required to call that number.

You can use One Net Feature Management Portal to set up rules to control when call forwarding is on or which calls you want to be forwarded.

Read about setting up call forwarding rules >

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