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Help & Support Device help Using desk phones Setting up call forwarding on a desk phone
Help & Support Device help Using desk phones Setting up call forwarding on a desk phone One Net Help & Support
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Setting up call forwarding on your desk phone
The devices' availability depends on your solution
Desk phones, conference phones and a range of hardware products are available in One Net Business and One Net Office.
You can forward your calls all the time, when you're busy, or when you can't answer a call.
Cisco SPA525G2
To forward calls
- Press the Setup button.
- Scroll to User preferences and press Select.
- Select Call preferences and press Select.
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Choose the call forwarding option you want to use and enter the number you want calls to be forwarded to.
Forward to voicemail
Enter 121 to forward calls to your personal voicemail, or 121 followed by a hunt group number to forward to the hunt group voicemail.
- Press Set.
Cisco SPA514G
To forward calls
- Press the Setup button.
- Scroll to Call Forward and press select.
-
Choose the call forwarding option you want to use and enter the number you want calls to be forwarded to.
Forward to voicemail
Enter 121 to forward calls to your personal voicemail, or 121 followed by a hunt group number to forward to the hunt group voicemail.
- Press ok.
- Press save.
Cisco 7841
To forward calls
- For the line you want to forward calls from, press the Fwd All button.
-
Enter the number you want to forward calls to.
Forward to voicemail
Enter 121 to forward calls to your personal voicemail, or 121 followed by a hunt group number to forward to the hunt group voicemail.
Huawei eSpace 7910 and eSpace 7950
To forward calls
- Press the navigation buttons and select Apps.
- Select Preferences > Call Settings.
- Highlight Call Forward and press Modify.
- Choose the call forwarding option you want to use and press Select.
-
In Number, enter the number you want calls to be forwarded to.
Forward to voicemail
Enter 121 to forward calls to your personal voicemail, or 121 followed by a hunt group number to forward to the hunt group voicemail.
- Press Select.
Forwarding to an external number
If you are forwarding calls to an external number, make sure that you enter any access or area codes that are required to call that number.
You can use One Net Feature Management Portal to set up rules to control when call forwarding is on or which calls you want to be forwarded.
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