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Voicemail portal

About the voicemail portal

The voicemail portal provides a way for you to access your voicemail service. With the voicemail portal, you can, for example, set up personalised greeting messages, retrieve your messages and forward or reply to them.

Read about voicemail  >

You can access the voicemail portal using one of the following options:

  • Calling the voicemail portal phone number or extension
  • Dialling the voicemail feature access code
  • Selecting the voicemail button on your desk phone

Using a voicemail passcode

You need to enter your voicemail passcode unless you have selected to log in automatically from your own phone or other phones that you've set up as aliases.

Read about your voicemail passcode and aliases >

Accessing the voicemail portal

You can access the voicemail portal from any phone by dialling the voicemail portal number and logging in.

To call the voicemail portal from your One Net Business phone

  1. Dial the voicemail number provided by your administrator.
  2. Log in using your voicemail passcode.

Alternatively, you can use feature access codes. Dial *62 to access the voicemail menu or *86 to retrieve your voicemail messages.


Using the message button on your snom desk phone

If you have a snom desk phone, press to dial the voicemail menu.

To call the voicemail portal from any phone

  1. Dial +49 211 91325444.
  2. Log in using your phone number and voicemail passcode.

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Talk to the One Net Business administrator in your company. They understand your system best.


See this section to find answers to your questions and solutions to any issues.


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