One Net Business Help & Support

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Sharing lines

About sharing lines

This feature allows an incoming call to appear at multiple locations at the same time. When there’s an incoming call to the shared number, all configured phones ring and you can use any of these devices to answer the call. With shared call appearance enabled, you can also make a call from the shared number using any of the included phones. This arrangement is typically used for executives who have one or more assistants to manage their calls.

Note

If you share your line with other users, activating Do Not Disturb blocks all incoming calls for those users too.

Read more about sharing lines >

Your shared line

Your administrator sets up shared lines. You can see who is sharing your line and change your shared line settings. Contact your administrator if you need help with your sharing your line.

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