One Net Help & Support

One Net miniClient help

Making calls

Using One Net miniClient, you can make calls in several ways.

Note

Active calls limit

You can have up to four active calls. If you make or answer any other call, the operation fails.

To call a contact

  1. Select the Contacts tab.
  2. Double-click the contact.
  3. Or

    Right-click the contact and select Call.

To find and call a contact

  1. Select the Contacts tab.
  2. In the search box, enter the text you want to search for. Searching happens in real time.
  3. You can enter partial information, such as part of a name or phone number, but you must enter at least two characters.

  4. Double-click the contact.
  5. Or

    Right-click the contact and select Call.

To call a number

If you know the number you want to call, you can enter it directly using the dial pad.

  1. Select the Calls tab.
  2. Select .
  3. Enter the number and select Call.

To end a call

  • In the active call, select .

To hold/resume a call

  • In the active call, select /.

Making calls from Skype for Business

Note

This feature is only available on PC.

One Net miniClient integrates with Skype for Business. You can then make calls to a Skype for Business contact or call a number in Skype for Business.

To call a Skype for Business contact

You can use One Net miniClient to call contacts directly from your Skype for Business database.

  • In Skype for Business, start a call with a contact.
  • The call is terminated in Skype for Business and forwarded to One Net miniClient.

Note

You can also right-click the contact and select Vodafone Mini Client.

To call a number in Skype for Business

  • In Skype for Business, use the dialpad to call a number.
  • The call is terminated in Skype for Business and forwarded to One Net miniClient.

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