You can transfer calls in two different ways in One Net miniClient.
Transfer type |
What happens |
---|---|
Unannounced (blind) transfer |
You transfer the call to someone directly, without speaking to them. |
Announced (assisted) transfer |
You call and speak to the person you wish to transfer the call to and then transfer the call. |
To make an unannounced (blind) transfer
You can enter partial information, such as part of a name or phone number, but you must enter at least two characters.
To make an announced (assisted) transfer
Or
While dragging the held call, One Net miniClient shows where you can transfer the call to.
When the transfer is done, both calls disappear.
Did you find this article useful?
Yes
No
Talk to the One Net administrator in your company. They understand your system best.