GermanyDeutschland - English
  • Country
  • Germany Deutschland Selected
  • South Africa South Africa
  • Ireland Ireland
  • UK UK
  • Language
  • Deutsch
  • English Selected
  • Language
  • English
  • Language
  • English
  • Language
  • English

One Net Business Help & Support

One Net Manager help for administrators

Share button
Share
Print button
Print

File formats for messages and greetings

Any externally recorded audio file must be in one of the following formats:

  • 16 kHz 16-bit mono PCM16 (preferred)
  • 8 kHz 8-bit mono G.711 A-law

If video is supported, you can upload a video file in one of the following formats:

  • H.263-1996 (H.263 1998 no annex or H.263-2000 profile 0) compression; CIF or QCIF resolution at 10-30 frames per second
  • H.264 compression; 720p, VIF, VGA or QCIF resolution at 10-30 frames per second (in baseline profile packetisation mode 0)

If the caller's device is unable to receive video, the caller will hear the default audio file.

Can't find what you're looking for?

FAQs

Answers to your questions and solutions to any issues.

FAQs

Contact us

Get in touch if you have any questions.

Contact us

Did you find this article useful?

Yes

No

Thanks for your feedback.

Share button
Share
Print button
Print