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Adding and deleting auto-attendants
Information for administrators
An auto-attendant is an automated receptionist that answers calls with a greeting and a menu of dialling options.
An auto-attendant is created in a 'Pending' state. When Vodafone has activated the auto-attendant, it changes the state to 'Activated' and the auto-attendant can receive calls.
You can't delete an auto-attendant or modify its configuration settings until it is activated. However, you can set up the greeting and menu options, and configure any calling services that are assigned to it.
For administrators only
To add an auto-attendant
- Select Benutzer einrichten.
- Select Benutzer hinzufügen.
- Select an available phone number.
- From the Lizenztyp list, select Auto-Attendant.
- Enter a name for the auto-attendant.
- From , select any call services you wish to add to the auto-attendant.
- Select Hinzufügen Auto-Attendant.
The pending auto-attendant appears in the list of users on the Benutzer einrichten page. When Vodafone has activated the auto-attendant, it changes the state to 'Activated' and the auto-attendant can receive calls.
You can set up the greeting and dialling menus while the auto-attendant's state is pending.
Watch how to add an auto-attendant (no sound) 
For administrators only
You can change the auto-attendant's phone number, name or assigned call services.
To change an auto-attendant
- Select Benutzer einrichten.
- Find the auto-attendant you want to change and select Bearbeiten.
For administrators only
You can delete an auto-attendant when it is no longer needed. When it is deleted, the phone number becomes available immediately for reassignment.
To delete an auto-attendant
- Select Benutzer einrichten.
- Find the auto-attendant you want to delete and select Bearbeiten.
- Select Benutzer löschen and confirm that you understand the delete cannot be undone.
- Select Benutzer löschen.
