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UK Requirements for One Net Business applications
Help & Support One Net Manager help for administrators Working as an administrator Overview of site services administration 
There are three types of site service in One Net Business.
The user group services are:
Virtual users are services that perform user actions like making and receiving calls.
The virtual user services are:
Virtual users can be assigned user call services, such as voicemail and forwarding call services.
Administrators can:
Virtual users are listed in the company's main phone book unless their privacy settings hide them.
The general site services are:
An administrator can also create time and holiday schedules, such as business hours and shift patterns, which can be used in user and site services that depend on days and times.
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