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Help & Support One Net Manager help for administrators Park call settings and groups Managing park call settings 
If the park call service is assigned to your site, you can configure the settings for the users on your site.
If a parked call isn't answered, it is returned either to the user who parked the call or to a hunt group. This can be instead of the parking user or only if the parking user doesn't answer the returned call.
You can choose how long to wait before parked calls are returned and how long to wait before trying the hunt group if the parking user doesn't answer the returned call. You can also select a different ring pattern for returned calls so the user knows it is a returned call and not a new call.
To set up a hunt group to receive returned calls
For administrators only
To set up returned call ring and timers
For administrators only
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