One Net Business Help & Support

One Net Manager help for administrators

Share button
Share
Print button
Print

Switching roles as an administrator

One Net Business provides two levels of administration: enterprise and site. An enterprise administrator oversees the whole organisation and can manage the users and services at any of the sites. A site administrator manages the users and services for their site. Sites can be divided into smaller departments to make them easier to manage. Both enterprise and site administrators can manage departments.

About the administration roles

An enterprise administrator oversees the organisation-wide use of One Net Business service and can act as the site administrator for any of the organisation's sites. The enterprise and site administration roles can be combined if all the users are at one site or the sites don't need to be managed independently.

On this Information Site, articles for administrators are marked with the following notices:

Note

Information for enterprise administrators

The above notice indicates that the article is for enterprise administrators.

Note

Information for administrators

The above notice indicates that the article is for both enterprise and site administrators.

Both enterprise and site administrators can view and modify users' call services and profile settings.

Using One Net Manager as an enterprise administrator

When you log on to One Net Manager as an enterprise administrator, the tabs show the top level enterprise administration options. When you select a tab, the menu bar shows the next level options. Each option may have a drop-down list if it has more than one item.

Changing views as an enterprise administrator

As an enterprise administrator, you can change your view between the enterprise administrator view, the site administrator view and the user view.

  • In the enterprise administrator view, you can view and modify the enterprise information and settings for your enterprise.
  • In the site administrator view, you can view and modify the site services and settings for your sites.
  • In the user view, you can view and modify the call services and profile settings for the users assigned to your site.

Using One Net Manager as a site administrator

When you log on to One Net Manager as a site administrator, the tabs show the top level site administration options. When you select a tab, the menu bar displays the next level options. Each option may have a drop-down list if it has more than one item.

Screenshot of the site administrator home page

Changing views as a site administrator

As a site administrator, you can change your view between the site administrator view and the user view.

  • In the site administrator view, you can view and modify the site services and settings for your sites.
  • In the user view, you can view and modify the call services and profile settings for the users assigned to your site.

Can't find what you're looking for?

FAQs

Answers to your questions and solutions to any issues.

FAQs

Contact us

Get in touch if you have any questions.

Contact us

Did you find this article useful?

Yes

No

Thanks for your feedback.

Share button
Share
Print button
Print