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One Net Manager help for administrators

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Overriding forwarding site calls

About overriding site-wide settings

An administrator can use the forwarding site calls service to forward calls for some or all users at a site to a different phone number at certain times, for example out of business hours.

Read about forwarding site calls >

An administrator can override the site-wide settings for individual users. For example, the administrator might forward all site calls overnight. This situation would cause a problem if overnight calls to a particular individual need to be forwarded to a different number. In this case, the administrator could deactivate forwarding site calls for that user. Then they could use a user-level option, such as forward selected calls, to forward the user's calls to the correct number.


Information for administrators

To override the site-wide settings for a user

For administrators only

  1. If you're an enterprise administrator, select the required site.
  2. At the top of the screen, select a user name from the Benutzer list.
  3. Select Anrufdienste > Standortanrufe umleiten – Nachtschaltung.
  4. Change the activation setting.

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