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UK Requirements for One Net Business applications
A hunt group is a way to manage incoming calls in your organisation. With a hunt group, all calls to a particular number are distributed among a group of people. The distribution of the calls depends on the policy you apply to the hunt group.
Hunt groups are assigned phone numbers and perform user actions such as receiving and forwarding calls. They can be assigned call services and are managed in a similar way to normal users.
Read about adding and deleting a hunt group >
Configuring a hunt group includes assigning users to the group and choosing how calls are distributed to the group members.
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