For administrators only

To set up an instant group call group

1. If you're an enterprise administrator, select the required site.
2. Select Standortdienste > Gruppenruf.
3. Select the instant group call group you want to change.
4. Change the group's profile settings as required.
   • You can specify the maximum time users' phones should ring if the call isn't answered.
   • You can change the name, calling ID and call policies.
5. If the group has call services assigned, select Anrufdienste to set them up.

For administrators only

To add a group member, enter their phone number or extension. You can control how users handle instant group calls by prefixing feature access codes to their phone numbers or extensions. For example, enter the prevent diversions feature access code, *80, to stop instant group calls from being forwarded.

Read about feature access codes

To add or remove group members

1. If you're an enterprise administrator, select the required site.
2. Select Standortdienste > Gruppenruf.
3. Select the instant group call group you want to change.
4. Add or remove the required phone numbers. Prefix the number with a feature access code if you want to control the behaviour of the call.

   If you want to chain groups together, add the number for another instant group call group.

For administrators only

To create an instant group call group that you can use to broadcast messages, prefix the phone number of each group member with the push to talk feature access code, *50. Any users who can make or receive a broadcast call need to set up their push to talk settings so that push to talk calls can be made between them.

Read about setting up push to talk

To add or change phone numbers

1. If you're an enterprise administrator, select the required site.
2. Select Standortdienste > Gruppenruf.
3. Select the instant group call group you want to change.
4. Add or change the required phone numbers to have the push to talk feature access code at the start of the number.

For administrators only

You can change an instant group call group's phone number, name or assigned call services.

To change an instant group call group

1. If you're an enterprise administrator, select the required site.
2. Select Benutzer einrichten.
3. Find the instant group call group you want to change and select Bearbeiten.

You can use call policy settings to control how the instant group call group forwards a call.

If the instant group call group has call services assigned, such as voicemail, you can set up these services as you would for a normal user.

To set up the instant group call group's call services

• Select Anrufdienste.

For administrators only

You can delete an instant group call group when it is no longer needed. When a group is deleted, the phone number becomes available immediately for reassignment.

To delete an instant group call group

1. If you're an enterprise administrator, select the required site.
2. Select Benutzer einrichten.
3. Find the instant group call group you want to delete and select Bearbeiten.
4. Select Benutzer löschen and confirm that you understand the delete cannot be undone.
5. Select Benutzer löschen.