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Making conference calls on a desk phone
You can make three-way conference calls with your snom® and Yealink® desk phones.
Read more about making conference calls
You answer a call on your desk phone. It's a customer who would like to know more about your product. You know that Erika from the sales team can help you answer your customer's questions. You check Erika's availability and see that she is free to receive a call. You place the customer on hold and call Erika to give her some details about the customer. When you've finished speaking, you join the calls into a three-way conference call and continue a conversation with your client and Erika.
desk phone
To make a conference call
- Call the first person.
- When the first person answers, depending on your model, select
or Line 2.
The call is put on hold.
- Call the second person.
- When the second person answers, depending on your model, select
or 
to join the calls into a three-way conference call.
desk phone
To make a conference call
- Call the first person.
- When the first person answers, press the Conf soft key.
The call is put on hold.
- Call the second person.
- When the second person answers, press the Conf soft key again.
All parties join the conference now.
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