One Net Business Help & Support

Device help

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Introducing devices

One Net Business works with desktops, laptops, tablets, mobiles and VoIP (Voice over Internet Protocol) desk phones and conference phones. You can also use analogue fax machines with an adapter.

VoIP desk phones and conference phones

You can use the following phones with One Net Business:

  • snom® 715
  • snom D717
  • snom D725
  • snom D735
  • snom D765
  • snom D785
  • Yealink® SIP-T42S
  • Yealink SIP-T46S
  • Yealink SIP-T48S
  • The Polycom® IP 6000 conference phone

Once you've logged in to your desk phone, it remembers your details and interacts with your other One Net Business services and features. For example, if you change your availability to 'do not disturb' in the One Net app, your availability will also change on your desk phone. Logging in to your desk phone also allows the phone to connect to your organisation's phone book.

Read about desk phones

Read about conference phones

Adapter for analogue desk phones

You can use your existing analogue phones and fax machines with One Net Business when you use the ObihaiOBi302 adapter.

Read about the Obihai OBi302

Mobiles and tablets

You can use an iPhone®, iPad®, Android™ phone and Android tablet with One Net Business.

Your organisation might provide you with a One Net Business mobile, and you might be allowed to use your own mobile or tablet with One Net Mobility.

Read about your One Net Business mobile

Read about using your own mobile or tablet

Desktops and laptops

You can use your PC and Mac® with One Net Business.

See a list of compatible operating systems

Other devices

You can use a headset with the One Net app and with desk phones.

See a list of compatible accessories

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.


See this section to find answers to your questions and solutions to any issues.


Contact us

Only for One Net Business administrators: contact us if you have any questions.

Contact us

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