One Net Business Help & Support

Device help

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Using your own conference phone

Vodafone offers you a range of phone models along with full support services, but you can also decide to use your own conference phone for business purposes. Using your own phone for business purposes is sometimes called Bring Your Own Device (BYOD).

If you already have your own device, you can use Polycom® SoundStation® IP 6000 or Yealink® CP920 with One Net Business.

Read more about supported conference phones >

Can I use my own conference phone with One Net Business?

You can use your own device with One Net Business if your organisation supports BYOD.


Support limitations

For SIP credentials and the registrar details, contact the One Net Business team.

For any additional support, contact the vendor or manufacturer of your device. Vodafone offers no support for activation and configuration of 3rd party devices.

You can connect your existing device to One Net Business if it is the model mentioned above.

If your conference phone has been used with another service and the automatic redirection feature is active, you must ensure that the MAC address of the device is removed from the vendor redirection server. Otherwise, your device will be redirected to the wrong service.

To start using your own device with One Net Business, enter the URL address of the One Net Business configuration server.

Can't find what you're looking for?

Your One Net Business administrator

Talk to the One Net Business administrator in your company. They understand your system best.


See this section to find answers to your questions and solutions to any issues.


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Only for One Net Business administrators: contact us if you have any questions.

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