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Some desk phones can monitor the call status of other phone lines, using lights to show if the user is busy on a call. A monitored line on a functional desk phone key is also known as a Busy Lamp Field (BLF).
You can also monitor other phone lines in the One Net app by using the Team Telephony feature and in One Net TAPI by viewing the Extensions section.
Read more about Team Telephony >
Read more about setting up extensions in One Net TAPI >
You can create a list of users whose lines you want to monitor in One Net Manager.
The LED light on a function key:
This feature is available only in the One Net Business UC package.
If you configure the call pickup feature for monitored lines, you can answer the call coming to a monitored line.
To answer a call on a monitored line
Talk to the One Net Business administrator in your company. They understand your system best.
Only for One Net Business administrators: contact us if you have any questions.
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