Close

One Net Help & Support

One Net Operator Console help

Share button
Share
Print button
Print

Installing One Net Operator Console

One Net Operator Console is an application that runs on your PC or Mac®, so you need to download and install it.

Download One Net Operator Console >

Before installation

  1. Check that your operating system is compatible with One Net Operator Console >
  2. Get the most recent installation package.
  3. Ensure you have the necessary administrator permissions to install applications on your computer.
  4. Ensure your firewall allows the connection to the Vodafone One Net service.

Contact your IT support to make sure the firewall software you're using doesn't block One Net Operator Console.

  • Make sure the following port ranges are open:
    • 50000-65535 for Session Initiation Protocol (SIP)
    • 15350-15357 for Real-time Transport Protocol (RTP)/Real-time Transport Control Protocol (RTCP)
    • 636 for source/destination of onenetcd.vodafone.co.uk and 88.82.4.55

      For more information, contact your IT support.

    Note

    New User Datagram Protocol (UDP) ports

    UDP 29536 is a new starting port. UDP 49535 is a new ending port.

  • Add the following URLs to your firewall's whitelist:
    • https://ipcglobalupdate.vodafone.com/CheckUpdate
    • https://onenetwsuk.vodafone.pt/IpCntrxWS.asmx

      For more information, contact your IT support.

Installing the app

  1. Launch the One Net Operator Console installer file.
  2. Follow the instructions in the installation wizard.
Note

Operator selection

In the Application Configuration window, from the Operator list, select Vodafone UK.

Related articles

Can't find what you're looking for?

Your One Net administrator

Talk to the One Net administrator in your company. They understand your system best.

FAQs

Answers to your questions and solutions to any issues.

FAQs

Contact us

Get in touch if you have any questions.

Contact us

Sorry. The page could not be found.

See more results

Language selector

Main menu

Print and share

Vodafone

This site is for Vodafone One Net customers. If you need help with your Vodafone mobile service, visit the Vodafone Support Centre.

User feedback

Vodafone

Vodafone Group

Corporate responsibility

Careers

About us

One Net

One Net Business

One Net Mobile

One Net Office

Help & Support

One Net Help & Support

FAQs

One Net videos

General Vodafone Support Centre

Contact us

Contact

Request a callback

Terms & conditions

Site map

Privacy policy

© Vodafone Limited. Registered office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN. Registered in England No 1471587.

Did you find this article useful?

Yes

No

Thanks for your feedback.

Share button
Share
Print button
Print