One Net Help & Support

One Net Operator Console help

Share button
Print button

Making calls

When you make a call, it appears in the Active calls area and you have access to a number of actions you can take for that call.


Active calls limit

You can have up to four active calls. If you make or answer any other call, the operation fails.

To call a contact

  • From Contacts, select a contact and move it to the Active calls area.


    To dial an alternative number for the contact, double-click the contact to expand the box and then select the number from the list.

To call a contact from the call history

  1. Select Recent.
  2. In the recent calls list, find the entry and double-click it.

To call a number

If you know the number you want to call, you can enter it directly using the dial pad.

  1. Select .
  2. Enter the number and select Call.

To end a call

  • In the active call, select End call.

To hold/resume a call

  • In the active call, select Hold call/Resume call.

To call a contact's voicemail

  1. In Contacts, double-click the contact to expand the box.
  2. Select .

Can't find what you're looking for?

Your One Net administrator

Talk to the One Net administrator in your company. They understand your system best.


Answers to your questions and solutions to any issues.


Contact us

Get in touch if you have any questions.

Contact us

Sorry. The page could not be found.

See more results

Language selector

Main menu

Print and share


This site is for Vodafone One Net customers. If you need help with your Vodafone mobile service, visit the Vodafone Support Centre.

User feedback

Did you find this article useful?



Thanks for your feedback.

Share button
Print button