One Net Help & Support

One Net Operator Console help

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Monitoring contacts

With One Net Operator Console, you can monitor the call status of company contacts so you can see whether they are available for calls. For personal contacts, the availability is not indicated.

When you expand a company contact entry in the Contacts tab, an icon shows their current status. You can also see the availability of your most frequently-used contacts in the Favourites tab.



available for calls icon

Your contact is available for calls

not available for calls

Your contact is on a call

supervisor offline icon

The status of your contact is unknown

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This site is for Vodafone One Net customers. If you need help with your Vodafone mobile service, visit the Vodafone Support Centre.

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